Shipping policy
Last Updated: 05/01/2024
Thank you for visiting and shopping at TGHC. The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment Processing Times
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If significant delay in shipment of your order is expected, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can sometimes occur.
Shipment to P.O. boxes or APO/FPO addresses
TGHC ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
TGHC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
TGHC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do ship outside the USA. International shipping rates and delivery estimates will vary depending on the country. All additional taxes, tariffs, and fees are the responsibility of the customer.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order. This policy is available on our website.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
- By email: info@thegrandhistoryofcannabis.com
- By visiting this page on our website